Help
Frequently asked questions
Quick answers about accounts, profiles, photos, and membership.
How do I register?
Complete the registration form. Registration and Basic Membership are free.
What is included with Basic Membership?
Basic members can create and edit a profile, upload a photo, search profiles, and use the member area. Some direct-contact features require Premium Membership.
How do I become a Premium Member?
First create a Basic account and log in. Then visit Premium Membership to view current plans and payment options.
Does it cost anything to add a profile or photo?
No. Creating a profile and uploading a profile photo are free.
Are online payments secure?
Card payments are processed by PayPal. iMilap does not ask you to enter card details directly on its website.
How do I edit or hide my profile?
Log in and open Edit Profile. You can update your information or use the available display setting to hide the profile.
How do I upload a picture?
Log in and open Upload Picture. Photos are reviewed before being displayed and may take time to appear.
What if I forgot my password?
Use the password reset page. For privacy, the confirmation page will not reveal whether an email address belongs to an account.
Where can I read my messages?
Log in and open My Messages from your member area.
How are search results ordered?
Results can be influenced by profile activity and update date. Keeping your profile accurate and current helps other members evaluate it.
What are Favorites?
Favorites help you keep track of profiles you may want to review later. This feature is being updated and may not be available on every results page.
How do I change my account password?
Log in and open your account settings. If you cannot log in, use the password reset page.
How do I cancel my account?
Log in and use the Cancel Account option in your member area. If you cannot access the account, contact support.